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For lower-tier plans that are less expensive, expect the speed to be slower. In general, expect to pay about $20-30 per day, per device for wi-fi access. But before you head out into the middle of the ocean, there’s likely a few things you’ll want to know about getting online on a cruise. We’ve answered some of the biggest questions so that you know what to expect once you board your ship. Often, most cruise ports will have places, like restaurants and cafes, where you can find free public Wi-Fi.
Price: Starting at $24.99 per day
Azamara offers Wi-Fi in packages of 60 minutes, 24 hours, or a full-cruise unlimited package. However, if you are trying to look at pages with adult themes, then you’ll likely find you’re unable to connect. For example, Carnival says that “access to certain sites such as mature or violent content is blocked” over their network. As you might expect, there is some blocking and filtering of websites while on the ship’s wi-fi.
Price: Complimentary to $9.99 per day
Do you visit the casino every day on a Royal Caribbean cruise? But once your free WiFi package is exhausted, you can still use the ship’s WiFi network if you will follow the other tips below. The race to improve connectivity is a marathon, not a sprint.
Disney Cruises WiFi Packages
Unlimited packages are available for the duration of your cruise. Windstar also offers an all-inclusive package that bundles Wi-Fi, drinks and gratuities. Seabourn offers a complimentary Surf package to all guests, one device per guest. A package suitable for four devices, plus streaming and VPN capabilities is available for purchase. It is complimentary for guests in Penthouse and Premium Suite categories and for guests who have reached Diamond level or higher. Norwegian Cruise Line (NCL) offers 24-hour internet cafes and ship wide satellite wireless internet access on all of its ships.
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Alternatively, see if you can get On Board Credit (pocket money to spend on board the ship) included in your booking. This way, you can use the credit to purchase an internet package. Many cruise lines, however, still struggle with enough internet speed to support streaming or chat services. As a rule, the more you pay for your cruise, the more likely you are to have free internet onboard. Some, though not all, luxury and premium lines include Wi-Fi in the cost of the cruise. These include Regent Seven Seas, Silversea, Crystal, Viking, Oceania and Virgin Voyages.
Royal Caribbean
This allows you to browse websites, use social media apps (except for TikTok), and access email (no VPN). Once at checkout, you can redeem onboard credit to pay for the internet package. If your onboard credit is not enough to cover the entire wifi package, you will pay the difference with a credit card. At Celebrity Cruises, for instance, the top Zenith tier in the line's Captain's Club loyalty program comes with unlimited free Premium-level internet (the fastest plan at the line).
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Only Princess Cruises was better with a 50% discount on the line's MedallionNet Wi-Fi packages after only five cruises. Certain cruise lines choose to offer free perks instead of price discounts as booking incentives, and a common add-on is free cruise Wi-Fi. That said, it’s still an extra cost, so do the math before buying to confirm it makes sense for you. If you decide to take the plunge, consider pre-paying to score yourself a discount. And if you pay with a rewards card, you may be able to redeem points that'll wipe away the cost of your purchase.
Price: Starting at $12.75 per day
Royal Caribbean's VOOM internet is the gold standard when it comes to cruise ship Wi-Fi, with the fastest speeds out there. Some Cruise Critic forum members report speeds of up to 24Mbps, which, believe us, is fast! From streaming to Wi-Fi calls and VoIP applications on messaging apps, everything is supported. Royal Caribbean offers high-speed internet fleetwide, as well as on its private Bahamian island, Perfect Day at CocoCay.
However, you may want to consider using a VPN if you’re accessing public WiFi during your travels. With At & T, plans start at $50 for 30 days, with up to 50 minutes of talk and unlimited texts. Other cruise lines that offer a similar all-inclusive plan are Celebrity Cruises and Holland America. Princess Cruises claims the "fastest Wi-Fi at sea" with its MedallionNet technology, with download speeds of 12.6 Mbps and upload speeds of 1.9 Mbps.
Traditional satellite internet systems often suffer from latency issues due to the long distance signals must travel to reach the orbiting satellites and back to Earth. Overall, users have good things to say about the service, though it does appear there can be some spotty coverage depending on your itinerary. You can also use Royal’s app without having to pay to connect to their Wi-Fi. We live in a digital age where social media is prevalent in many aspects of our lives. You might be on some tropical island in the Caribbean but you’ll be surprised at how many bars will offer free wi-fi these days.
For instance, on Celebrity Beyond I was able to open the blinds in my Infinite Veranda cabin, open and close lights, and even adjust the temperature from the cruise line app. It’s best to purchase your WiFi, specialty dining, and drink packages on the cruise website’s cruise planner before you go. Even if your cruise line does not have an all-inclusive package, you may have the option of purchasing two items together, bundling internet with another package. For example, buying the Wi-Fi and beverage package together is often less expensive than buying each on its own.
You only need to connect your smartphone to the WiFi network of the ship. Then you can use their apps to access the internet for free. You won’t be charged a single penny if you use their WiFi network.
Beware, in more remote places such as Alaska or the Arctic Circle, you may have zero connection. But let them know you are going on a cruise and have multiple destinations. Find out if they have an international plan to suit you and at what cost.
Wireless internet is available in most public areas and cabins on all Windstar ships, and passengers can access computers onboard. High-bandwidth online activities are not recommended by the line. The Viking Voyager app allows guests to preview and book shore excursions, learn about upcoming ports and view weather forecasts, among other things.
Computer centers with internet access are available on all Regent ships. The Cruise Norwegian app allows users to tap into their onboard passenger information and manage their onboard account, make their own dining and excursion reservations, and view all ship activities. The Cruise Norwegian app is free to download, but there is a nominal one-time fee to make and send unlimited calls and messages to other passengers while onboard.
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